To make a reservation (or simply to ask questions) with At Home In Playacar please use our toll-free telephone number (Valid for the USA and Canada). That number is 800-833-5971. If you are calling from outside the USA or Canada call 561-488-8938. Or you can fax us at 561-488-9385. (Our office is located in Boca Raton, Florida and is on Eastern time). This way, we can best determine the needs of your group and attempt to accommodate you accordingly. If you are faxing from abroad, please give us your e-mail address. Please be as specific as possible. If you want to make a reservation by fax or e-mail, please include your address and phone numbers and e-mail. We can't accept reservations without phone numbers. If you are calling from outside of the United States and Canada and leave a message, please give us an e-mail address. This is the only way we reply to such inquiries, unless you are willing to accept a collect call from us.

If you want to just inquire about availability or for any other information fill the form to the left, or send us an e-mail.

Also, please be aware that a reservation is not valid until we have explicitly confirmed it with you. So do not send payment until you have received a confirmation of your reservation from us.

Once you have received your confirmation, please make your check, money order, or similar financial instrument payable to AT HOME IN COZUMEL. You can also electronically wire payments directly to our bank account. Currently, we do not accept credit cards.
The deposit payment should be for 50% of the total amount including Mexico's value added tax. which currently means a 12% additional charge. The balance is due 45 days in advance. Please be advised that payments are not refundable. We strongly advise you to purchase travel insurance which can protect you from many of the eventualities that may necessitate your cancellation. Until the time we have confirmed your booking, rates are subject to change. We do our best to keep current on all rates but on very rare occasions we are not informed in a timely manner.

Phone: 800-833-5971 or 561-488-8938

Fax: 561-488-9385

Postal Address:
18356 Coral Sands Way
Boca Raton, FL 33498-1971

E-mail: homes@playa-del-carmen.net